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	<title>Jason Patent &#187; Jason Patent</title>
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	<link>http://www.jasonpatent.com</link>
	<description>Success in China</description>
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		<title>Headed to China</title>
		<link>http://www.jasonpatent.com/2010/07/16/headed-to-china/</link>
		<comments>http://www.jasonpatent.com/2010/07/16/headed-to-china/#comments</comments>
		<pubDate>Fri, 16 Jul 2010 20:31:32 +0000</pubDate>
		<dc:creator>Jason Patent</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.jasonpatent.com/?p=1142</guid>
		<description><![CDATA[A year ago almost to the day I posted this to the blog. In it I describe some of the rewards of working with young people in a challenging intercultural context. Tomorrow I&#8217;m off to Beijing to rejoin the YingHua Summer Language and Leadership Institute for another go-round. What&#8217;s new this year is that my [...]]]></description>
			<content:encoded><![CDATA[<p>A year ago almost to the day I posted <a href="http://www.jasonpatent.com/2009/07/17/normal/">this</a> to the blog. In it I describe some of the rewards of working with young people in a challenging intercultural context. Tomorrow I&#8217;m off to Beijing to rejoin the YingHua Summer Language and Leadership Institute for another go-round.</p>
<p>What&#8217;s new this year is that my wife and daughters have already been there for the first three weeks of the program. Colette has been co-directing the program. Mariette, our 8-year-old, is a participant, and Francesca, our 6-year-old, has been &#8220;tagging along.&#8221;</p>
<p>After a week wrapping up the program, we&#8217;re off to the small Tibetan town of Xiahe, high in the hills of Gansu Province. Colette and I have been there three times, and it is one of our absolutely favorite places in the world. But we haven&#8217;t been there since 2001, when, in late May, we went there to scope out possible locations for a semester program. It was on that trip that we met a young Dutch woman named Christine Mariette, and suddenly we had a name for our first daughter, who wasn&#8217;t yet born. Since then we have dreamed of bringing her and any sisters or brothers to Xiahe. Unfortunately we didn&#8217;t have a digital camera back then. Some nice photos <a href="http://alexuk.com/travel/htk/index_17.htm" target="_blank">here</a>.</p>
<p>Depending on connectivity I may post from the road. Otherwise I&#8217;ll be back in early August.</p>
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		<title>Thank God for the Daily Show!</title>
		<link>http://www.jasonpatent.com/2010/07/13/thank-god-for-the-daily-show/</link>
		<comments>http://www.jasonpatent.com/2010/07/13/thank-god-for-the-daily-show/#comments</comments>
		<pubDate>Wed, 14 Jul 2010 00:43:03 +0000</pubDate>
		<dc:creator>Jason Patent</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.jasonpatent.com/?p=1139</guid>
		<description><![CDATA[The Daily Show With Jon Stewart Mon &#8211; Thurs 11p / 10c]]></description>
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<td style='padding:2px 1px 0px 5px;'><a target='_blank' style='color:#333; text-decoration:none; font-weight:bold;' href='http://www.thedailyshow.com'>The Daily Show With Jon Stewart</a></td>
<td style='padding:2px 5px 0px 5px; text-align:right; font-weight:bold;'>Mon &#8211; Thurs 11p / 10c</td>
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<td style='padding:2px 1px 0px 5px;' colspan='2'<a target='_blank' style='color:#333; text-decoration:none; font-weight:bold;' href='http://www.thedailyshow.com/watch/mon-june-7-2010/socialism-studies'>Socialism Studies<a></td>
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<td colspan='2' style='padding:2px 5px 0px 5px; width:360px; overflow:hidden; text-align:right'><a target='_blank' style='color:#96deff; text-decoration:none; font-weight:bold;' href='http://www.thedailyshow.com/'>www.thedailyshow.com</a></td>
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<td style='padding:0px;' colspan='2'><embed style='display:block' src='http://media.mtvnservices.com/mgid:cms:item:comedycentral.com:311739' width='360' height='301' type='application/x-shockwave-flash' wmode='window' allowFullscreen='true' flashvars='autoPlay=false' allowscriptaccess='always' allownetworking='all' bgcolor='#000000'></embed></td>
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<td style='padding:3px; width:33%;'><a target='_blank' style='font:10px arial; color:#333; text-decoration:none;' href='http://www.thedailyshow.com/full-episodes/'>Daily Show Full Episodes</a></td>
<td style='padding:3px; width:33%;'><a target='_blank' style='font:10px arial; color:#333; text-decoration:none;' href='http://www.indecisionforever.com'>Political Humor</a></td>
<td style='padding:3px; width:33%;'><a target='_blank' style='font:10px arial; color:#333; text-decoration:none;' href='http://www.thedailyshow.com/videos/tag/Tea+Party'>Tea Party</a></td>
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		<title>Rock and Roll is Here to Stay</title>
		<link>http://www.jasonpatent.com/2010/07/12/rock-and-roll-is-here-to-stay/</link>
		<comments>http://www.jasonpatent.com/2010/07/12/rock-and-roll-is-here-to-stay/#comments</comments>
		<pubDate>Tue, 13 Jul 2010 02:52:37 +0000</pubDate>
		<dc:creator>Jason Patent</dc:creator>
				<category><![CDATA[Cultural Models]]></category>
		<category><![CDATA[Mazda with CA plates]]></category>
		<category><![CDATA[american views]]></category>
		<category><![CDATA[chinese views]]></category>
		<category><![CDATA[dreams]]></category>
		<category><![CDATA[Individualism]]></category>
		<category><![CDATA[linguistics]]></category>
		<category><![CDATA[Mazda]]></category>

		<guid isPermaLink="false">http://www.jasonpatent.com/?p=1133</guid>
		<description><![CDATA[Four years ago, while still living in Beijing, I began writing a book about my family&#8217;s experiences driving the Mazda around Beijing with California license plates for two and a half years without being pulled over. I have recently taken the project back up. In this blog over the coming months I&#8217;ll be posting pieces [...]]]></description>
			<content:encoded><![CDATA[<p>Four years ago, while still living in Beijing, I began writing a book about my family&#8217;s experiences  driving the Mazda around Beijing with California license plates for two  and a half years without being pulled over. I have recently taken the project back up. In this blog over the coming months I&#8217;ll be posting pieces of the book for comment/discussion. Today is the first. It involves a discussion of some of my Ph.D. dissertation research, which I wrote about in an <a href="http://www.jasonpatent.com/2009/08/20/so-you-wanna-be-a-rock-n-roll-star%E2%80%A6/">earlier blog post</a>.</p>
<hr />
Take a few moments to reflect on this scenario:</p>
<blockquote><p>Tom is about to graduate from high school. He decides he doesn’t want to go to college, despite his parents’ wishes. Instead, he wants to join a rock band. What will the family members all say to one another? What will happen in the end? Who is right?</p></blockquote>
<p>To overgeneralize: if you are an educated American, you probably have some sympathy for Tom, and you may even think he should go for it and forget his parents’ advice, even though you also think he will probably fail. You may think that he should pursue his dream; you may even think that he <em>must</em> pursue his dream, if he has truly been given a rare talent. You may believe that no matter what his parents say or do, they will not and cannot change Tom: he needs to learn lessons on his own, even if they are hard lessons, even if he suffers. His life is his to make, and the most valuable lessons are the ones learned through direct experience.</p>
<p>When I was a graduate student in linguistics doing research for my dissertation, I asked this question to several pairs of U.S.-born, native-English-speaking people. I also translated the question into Chinese and posed it to pairs of China-born, native-Chinese-speaking people. (The native dialects of the Chinese interviewees varied, but, being educated, all spoke Mandarin with great ease.) The summary I just offered of possible American views reflects a standard set of “cultural models” which my American interviewees turned to consistently in discussing this scenario.</p>
<p>Brief terminological aside: “cultural model” is a quasi-technical term used by scholars at the margins of linguistics, anthropology and psychology. Essentially it refers to an idealized notion of how the world works or should work. If I go to a restaurant and my server asks me to fill out a deposit slip or endorse a check, I will be surprised because the question violates my mental “model” of how restaurants should work. These models are called “cultural” because they are shared: I can reasonably expect my restaurant companions to be equally surprised about the server’s actions.</p>
<p>The cultural models that make up the “standard” Chinese view of the rock band question diverge sharply from the American cultural models. Before describing the “standard” Chinese view, though, I need to stop for a moment and address a concern that I hear every time I present my research. The concern is usually expressed as a statement like, “But that’s not how I think,” or “That’s not how it would go in my family.” My response is not to quote statistics, because I have none to offer. Instead, I say: Absolutely. No one person is going to follow the “standard” line entirely. I certainly don’t. The “standard” view I’m referring to is an approximation or aggregation, based on responses from interviewees, and, in the years since the research, on countless conversations with Americans and Chinese on the topic. The analysis will not stand up to rigorous scientific scrutiny; no social science research ever can, no matter how many statistics are quoted. It is by nature inexact, because the subjects, human beings, are by nature inexact.</p>
<p>The “standard” Chinese view (I’ll now stop “scare-quoting” the term) differs radically from the standard American view. Tom — or, more properly, his Chinese alter ego Wang Er — has an opportunity to receive an education. Fewer things are more valuable than this opportunity, because in an overpopulated world, competition is intense, resources are scarce, and you need every edge you can get. Wang Er’s parents are absolutely right to insist that he go to college. Nothing is stopping Wang Er from pursuing music as a hobby. But his focus should be on studying hard and getting a solid, reputable job upon graduating. Not only will this set up Wang Er and his family with a strong economic foundation to guard against future calamity, but everyone will look good too and gain the respect of those around them.</p>
<hr />
That&#8217;s all for today. More details next time. For now, please share whatever comes to mind about what you&#8217;ve read.</p>
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		<title>Blogging now on Orchestrall site</title>
		<link>http://www.jasonpatent.com/2010/06/30/blogging-now-on-orchestrall-site/</link>
		<comments>http://www.jasonpatent.com/2010/06/30/blogging-now-on-orchestrall-site/#comments</comments>
		<pubDate>Thu, 01 Jul 2010 02:02:54 +0000</pubDate>
		<dc:creator>Jason Patent</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.jasonpatent.com/?p=1112</guid>
		<description><![CDATA[I am now blogging for Orchestrall. Here is the link. Different topics, different style, all in service of making those trans-Pacific ties ever stronger. I&#8217;d love your feedback. Please email me here.]]></description>
			<content:encoded><![CDATA[<p>I am now blogging for Orchestrall. <a href="http://www.orchestrallinc.com/china-market-access-blog/" target="_blank">Here</a> is the link.</p>
<p>Different topics, different style, all in service of making those trans-Pacific ties ever stronger. I&#8217;d love your feedback. Please email me <a href="mailto:jason@jasonpatent.com">here</a>.</p>
]]></content:encoded>
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		<title>Orchestrall, Inc.</title>
		<link>http://www.jasonpatent.com/2010/01/28/orchestrall-inc/</link>
		<comments>http://www.jasonpatent.com/2010/01/28/orchestrall-inc/#comments</comments>
		<pubDate>Thu, 28 Jan 2010 04:28:55 +0000</pubDate>
		<dc:creator>Jason Patent</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.jasonpatent.com/?p=1088</guid>
		<description><![CDATA[A bit late coming, but here it is: I am now working full-time as VP, Communications &#38; Marketing at Orchestrall, Inc. It&#8217;s an exciting new company, and for me a thrilling opportunity to help build something from the ground up — something that promises to bring the U.S. and China closer, which if you&#8217;ve followed [...]]]></description>
			<content:encoded><![CDATA[<p>A bit late coming, but here it is: I am now working full-time as VP, Communications &amp; Marketing at <a href="http://www.orchestrallinc.com" target="_blank">Orchestrall, Inc.</a> It&#8217;s an exciting new company, and for me a thrilling opportunity to help build something from the ground up — something that promises to bring the U.S. and China closer, which if you&#8217;ve followed my <a href="http://www.jasonpatent.com/blog">blog</a>, you know is one of my strongest passions. I may take on a blogging role at Orchestrall. If I do, I&#8217;ll post back to this blog. Until then, as always, please feel free to comment, write, or otherwise keep in touch. And to peruse the blog, of course. All the posts are still here.</p>
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		<title>Rebranding and repurposing</title>
		<link>http://www.jasonpatent.com/2009/12/14/rebranding-and-repurposing/</link>
		<comments>http://www.jasonpatent.com/2009/12/14/rebranding-and-repurposing/#comments</comments>
		<pubDate>Mon, 14 Dec 2009 21:33:04 +0000</pubDate>
		<dc:creator>Jason Patent</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.jasonpatent.com/?p=1049</guid>
		<description><![CDATA[My apologies to one and all for being absent for so long. I&#8217;ve been in a significant professional transition for a while now, which will continue through the Holidays. Early in the New Year I&#8217;ll have more about what&#8217;s coming next. Meanwhile Happy Holidays to all who celebrate them!]]></description>
			<content:encoded><![CDATA[<p class="indent">My apologies to one and all for being absent for so long. I&#8217;ve been in a significant professional transition for a while now, which will continue through the Holidays. Early in the New Year I&#8217;ll have more about what&#8217;s coming next.</p>
<p class="indent">Meanwhile Happy Holidays to all who celebrate them!</p>
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		<item>
		<title>My way</title>
		<link>http://www.jasonpatent.com/2009/11/19/my-way/</link>
		<comments>http://www.jasonpatent.com/2009/11/19/my-way/#comments</comments>
		<pubDate>Thu, 19 Nov 2009 19:06:07 +0000</pubDate>
		<dc:creator>Jason Patent</dc:creator>
				<category><![CDATA[Dealing with Ourselves]]></category>
		<category><![CDATA[american views]]></category>
		<category><![CDATA[stereotype]]></category>
		<category><![CDATA[universalism]]></category>

		<guid isPermaLink="false">http://www.jasonpatent.com/?p=1037</guid>
		<description><![CDATA[On some level I have no right to complain about what I complained about in yesterday&#8217;s post. When I first went to China at 23, I was a roiling mess of self-righteous &#8220;concern&#8221; for China in its failure to be exactly like the U.S. It&#8217;s taken almost 20 years of learning for me to nuance [...]]]></description>
			<content:encoded><![CDATA[<p class="indent">On some level I have no right to complain about what I complained about in <a href="http://www.jasonpatent.com/2009/11/18/wsj-does-an-nyt/">yesterday&#8217;s post</a>. When I first went to China at 23, I was a roiling mess of self-righteous &#8220;concern&#8221; for China in its failure to be exactly like the U.S. It&#8217;s taken almost 20 years of learning for me to nuance my understandings to where they are today, and I&#8217;m learning more all the time.</p>
<p class="indent">That said, it&#8217;s worth looking at the cause of the annoyance. From a cultural standpoint, the quality in question is self-righteousness. It&#8217;s a fine line between self-righteousness and <a href="http://www.jasonpatent.com/tag/universalism/">universalism</a>, which I&#8217;ve discussed a lot on this blog. I think the link between the two stems from the conflation of two ideas: that there should be <em>a</em> standard worldwide, and that the standard should be <em>our</em> standard, where &#8220;we&#8221; are a particular cultural group: in this case the U.S. or the West.</p>
<p class="indent">When self-righteousness is present, it tends to take over. I become more concerned with how I&#8217;m better than you than I am with what you might actually be up to in your life. In fact, it becomes hard for me to hear about what you&#8217;re up to in your life, because in my eyes it doesn&#8217;t really matter, because you&#8217;re not really the kind of person whose actions and interests matter. After all, I&#8217;m better than you.</p>
<p class="indent">Whether or not this exercise in pop-psych is accurate, it characterizes what I see in much Western media coverage of China, and much of what China novices from the West are curious about when it comes to China. Few Western journalists and publications seem interested in the myriad, and quite concrete and difficult, actions taken by officials, businesspeople and other leaders all across China to improve the lives of the Chinese people. There is much to be learned and gained from a careful study of these efforts. And thankfully it&#8217;s not all deficit, as shown by <a href="http://www.time.com/time/world/article/0,8599,1938671,00.html">this piece</a> from <em>Time</em>. Here&#8217;s a teaser:</p>
<blockquote><p>Could the world&#8217;s lone but weary superpower actually learn something from China? It&#8217;s a politically incorrect question, of course. China is an authoritarian nation; its ruling Communist Party deals ruthlessly with any challenge to its hegemony. It remains, relatively speaking, a poor, developing country with huge problems to confront, massive corruption and environmental degradation being Nos. 1 and 1a. Still, this is a moment of humility for the U.S., and China is doing some important things right. If the U.S. were to ask the Chinese what it could learn from their example, it might gain some insight into what it&#8217;s doing right and wrong.</p></blockquote>
<p class="indent">Now if I wanted to I <em>could</em> complain about the shock the author seems to be expressing at the very possibility that the U.S. could learn from China, but I&#8217;ll refrain. Or not.</p>
<p class="indent">Now that I&#8217;ve written this thoroughly self-righteous post, feel free to let me have it.</p>
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		<title>WSJ does an NYT</title>
		<link>http://www.jasonpatent.com/2009/11/18/wsj-does-an-nyt/</link>
		<comments>http://www.jasonpatent.com/2009/11/18/wsj-does-an-nyt/#comments</comments>
		<pubDate>Wed, 18 Nov 2009 17:55:40 +0000</pubDate>
		<dc:creator>Jason Patent</dc:creator>
				<category><![CDATA[Dealing with Ourselves]]></category>
		<category><![CDATA[american views]]></category>
		<category><![CDATA[stereotype]]></category>
		<category><![CDATA[universalism]]></category>

		<guid isPermaLink="false">http://www.jasonpatent.com/?p=1030</guid>
		<description><![CDATA[In today&#8217;s online Wall Street Journal, this piece appeared. Reading it was an odd experience. The headline goes like this: &#8220;Obama, Hu Highlight Cooperation.&#8221; The first three paragraphs are right on point, with high-level summaries of the nature of Hu&#8217;s and Obama&#8217;s conversations. Then, suddenly, the fourth paragraph: Mr. Obama&#8217;s statement also pointedly noted the [...]]]></description>
			<content:encoded><![CDATA[<p class="indent">In today&#8217;s online <em>Wall Street Journal</em>, <a href="http://online.wsj.com/article/SB125842966711451627.html" target="_blank">this piece</a> appeared. Reading it was an odd experience. The headline goes like this: &#8220;Obama, Hu Highlight Cooperation.&#8221; The first three paragraphs are right on point, with high-level summaries of the nature of Hu&#8217;s and Obama&#8217;s conversations. Then, suddenly, the fourth paragraph:</p>
<blockquote><p>Mr. Obama&#8217;s statement also pointedly noted the U.S. belief in the importance of universal human rights that should be enjoyed by &#8220;all peoples, and all ethnic and religious minorities,&#8221; and called for the Chinese government to resume dialogue with representatives of the Dalai Lama, the Tibetan spiritual leader whom Beijing considers a separatist.</p></blockquote>
<p class="indent">Huh? I thought I was going to be reading about how Hu and Obama are working through their differences across a range of complex issues. Then, out of the blue, this. I expect this type of reporting from the <em>New York Times</em>, not the <em>Wall Street Journal</em>.</p>
<p class="indent">Don&#8217;t get me wrong. Of course human rights need to be respected. Nothing I write here should be taken to impugn the thinking or writing of anyone working to benefit human beings worldwide. The thing is, there&#8217;s no shortage of verbiage in Western newspapers about how China comes up short on human rights, and I expect something different from the WSJ.</p>
<p class="indent">I was reminded of a conference I co-hosted in Beijing in 2006. At the time I was directing Stanford University&#8217;s study abroad program at Peking University. We were welcoming Stanford students, staff and faculty from Stanford&#8217;s centers in Kyoto, Berlin and Washington to participate in a workshop on globalization. It seemed that every other question I got from our guests was something akin to: &#8220;What&#8217;s up with China and their failure to support freedom, democracy, and human rights?&#8221; Unfairly, I found myself annoyed by these questions. To me, there were so many other important topics our guests &#8220;should&#8221; be interested in. Why obsess about these old, tired questions?</p>
<p class="indent">I was prompted to put some thought into why I was bothered, and what this all said about key cultural differences between China and the West. I&#8217;ll take this up in the next post, and perhaps beyond.</p>
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		<title>Recta-fication</title>
		<link>http://www.jasonpatent.com/2009/11/11/recta-fication/</link>
		<comments>http://www.jasonpatent.com/2009/11/11/recta-fication/#comments</comments>
		<pubDate>Wed, 11 Nov 2009 17:54:25 +0000</pubDate>
		<dc:creator>Jason Patent</dc:creator>
				<category><![CDATA[Business of Culture]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[business of culture]]></category>

		<guid isPermaLink="false">http://www.jasonpatent.com/?p=1025</guid>
		<description><![CDATA[A recent post on Dan Harris&#8217;s China Law Blog referred back to a 2008 post entitled &#8220;Chinese Cultural Awareness Simplified: Don&#8217;t Be an Asshole&#8220;. As a believer in, and blogger about, the business value of cultural consulting and training, I was intrigued. Essentially the post argues that as long as you avoid being an asshole, [...]]]></description>
			<content:encoded><![CDATA[<p class="indent">A <a href="http://www.chinalawblog.com/2009/11/how_to_network_in_china_better.html">recent post</a> on Dan Harris&#8217;s <a href="http://www.chinalawblog.com/">China Law Blog</a> referred back to a 2008 post entitled &#8220;<a href="http://www.chinalawblog.com/2008/01/chinese_cultural_awareness_sim.html">Chinese Cultural Awareness Simplified: Don&#8217;t Be an Asshole</a>&#8220;. As a believer in, and blogger about, the business value of cultural consulting and training, I was intrigued. Essentially the post argues that as long as you avoid being an asshole, you can forget about messing up any deals. You don&#8217;t need any fancy intercultural training. Mr. Harris concludes the piece this way: &#8220;I would love to hear from people aware of a deal that failed due to an inadvertent cultural mistake NOT relating to someone being an asshole, as that word is defined in all cultures.&#8221;</p>
<p class="indent">I can&#8217;t offer any such stories, and I be surprised if many of these stories exist. At the same time, I think what&#8217;s missing from the piece is the flipside: what can Western organizations <em>gain</em> from a deeper understanding of Chinese culture? In other words, why stop at not being an asshole? Once we&#8217;ve achieved non-asshole status, how can learning more about Chinese mindsets help Western organizations reach their highest aspirations?</p>
<p class="indent">The case that I&#8217;m continually building in this blog is that if Western leaders are mindful of culture, and of what people bring to the table as a result of culture, the upper limit on their success is much higher than without such mindfulness.</p>
<p class="indent">&#8220;Don&#8217;t be an asshole&#8221; is great advice the world over, and will save your business time and money. What more can we do to help our organizations thrive in China?</p>
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		<title>Fish poop</title>
		<link>http://www.jasonpatent.com/2009/11/06/fish-poop/</link>
		<comments>http://www.jasonpatent.com/2009/11/06/fish-poop/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 17:08:23 +0000</pubDate>
		<dc:creator>Jason Patent</dc:creator>
				<category><![CDATA[Business of Culture]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Dealing with Ourselves]]></category>
		<category><![CDATA[american views]]></category>
		<category><![CDATA[business of culture]]></category>
		<category><![CDATA[reaction]]></category>
		<category><![CDATA[Trust]]></category>

		<guid isPermaLink="false">http://www.jasonpatent.com/?p=1018</guid>
		<description><![CDATA[Back from a week of consulting in China. The organization is a new company looking to implement a new model of outsourcing. For many reasons I&#8217;m optimistic about the company&#8217;s prospects, not least of which is that the leadership combines experience from the Mainland, Hong Kong, Taiwan and the U.S. The multiple perspectives will play [...]]]></description>
			<content:encoded><![CDATA[<p class="indent">Back from a week of consulting in China. The organization is a new company looking to implement a new model of outsourcing. For many reasons I&#8217;m optimistic about the company&#8217;s prospects, not least of which is that the leadership combines experience from the Mainland, Hong Kong, Taiwan and the U.S. The multiple perspectives will play a key role in the company&#8217;s success. At the same time, intercultural issues crop up constantly. Any single one of them won&#8217;t sink the company, but it&#8217;s easy to see how, over time, if unchecked, they could add up to trouble.</p>
<p class="indent">The most common theme I witnessed was suspicion, on the part of some of the Americans, of the motives of the Chinese partners. I kept being reminded of the <a href="http://www.jasonpatent.com/2009/09/15/lest-we-be-judged/">bugaboo of attributing intentions</a> (usually erroneously) based solely on behavior. There was a particular kind of behavior observed by the Americans which made them uncomfortable, and it didn&#8217;t take long, as the Americans talked among themselves later, to create agreement about the (ill) intentions behind the behaviors. This is a savvy group of executives, though, and they were receptive to other interpretations of the behavior.</p>
<p class="indent">One thought that recurred frequently during the week was this: what about all the other organizations working in China, which either aren&#8217;t aware of intercultural issues, or which are aware but don&#8217;t want to invest in intercultural consulting? I thought of how intercultural misunderstanding grows over time, often without our noticing, until it&#8217;s too late. A former colleague once put forth the &#8220;fish poop&#8221; model of human relations: over time, a fish tank accumulates fish poop. From one day to the next, you won&#8217;t necessarily notice a difference. But over time you end up with a stinky, fetid mess of a place to try to live, let alone thrive. Human relations, like fish tanks, require constant attention to accumulating fish poop — especially in intercultural environments, where the poop is likely to come fast and furious.</p>
<p class="indent">My experience with this company left me with a profound appreciation for them and companies like them, who can see the importance of the intercultural piece for their future success.</p>
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