If curiosity and humility are “head” qualities of the culture-savvy leader, empathy is all about the heart. Empathy toward whom? Everybody: peers from your culture, superiors “back home,” direct reports from both cultures…everybody.

Leaders face all manner of obstacles in culturally complex environments. Our home cultures provide us with many resources for overcoming obstacles — including a sense of self, born of belief in the values of the culture. When confronted with different values, though, that sense of self can feel under threat. Humility is a powerful antidote, [...]

Today we begin taking a look at the qualities of what I’ve come to call the culture-savvy leader. Success in China depends on many factors. “Leadership,” broadly defined, is one of them — but not just any kind of leadership. Success in China requires culture-savvy leadership.

A few weeks ago I posted a series of pieces on Geert Hofstede’s five “dimensions” of culture. In my last three posts, the notions of universalism and particularism have come up. Today we’ll take a look at these two concepts in the context of the work of Dutchman Fons Trompenaars and his British colleague, Charles [...]

First, yesterday I came across this article — a thoughtful discussion of some Chinese reactions to the Tonghua tragedy discussed last week in this blog. There is much worth commenting on, but I’m shirking the temptation in order to probe a little more deeply into a topic we began looking at yesterday: American moralism and [...]